Who we are
This policy explains how Azure Innovations Pvt Ltd (“Azure Innovations”, “we”, “us”) handles personal data. We process personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
What we collect
We collect only what we need to respond to you and to supply our products and services:
- Contact details you share through enquiry forms, email, phone or WhatsApp — such as your name, organisation, email address and phone number
- Order, delivery, billing and GST details for purchases
- Device serial numbers and configuration details needed for deployment, warranty and support
- Basic technical data such as browser type and pages visited, used to keep the website working well
How we use it
We use personal data to:
- Respond to enquiries and prepare quotations
- Process orders, deliveries, invoices and payments
- Deploy, enrol, maintain and support devices
- Meet legal, tax and accounting obligations
- Send service updates you have asked for — you can opt out at any time
Retention and security
We keep personal data only for as long as needed for the purposes above or as required by law, and protect it with reasonable technical and organisational safeguards.
Your rights
You may ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. Write to us using the details below and we will respond within a reasonable time.
Contact
Azure Innovations Pvt Ltd, 203–204, 1st Community Centre, Naraina Phase 1, New Delhi 110028. Email: sales@azureinnovations.co.in